Menu & table ordering · Table ordering & menu

How guests order from the table

The guest's journey from scanning the QR code to requesting the bill.

Reading time
3 min read
Steps
6 steps
Level
Beginner
Updated
Updated October 10, 2026

Guests need no app: they scan the table code with their camera and your menu opens in Arabic or English.

  1. 1Scan the table code

    Each table has its own secret code. The menu opens in your name, logo and colors and knows the table automatically.

    The menu opens as soon as the table QR is scanned: restaurant, status, offers, search and categories
  2. 2Choose items and options

    Items, prices, options and extras are exactly those in your POS. A required option (like size) must be chosen first.

    Choosing an item: a required size, paid extras, special notes and preparation time
  3. 3Send the order

    The guest reviews the cart and sends. They see “Sent — waiting to reach the restaurant”, then “At the cashier — waiting for confirmation”.

    Review: a note for the kitchen, total, pay at the cashier, then “Send order”
  4. 4Tracking and expected time

    Once accepted they see “Accepted” with a countdown, then “Preparing”, “Your order is ready!” and “Served”. Updates arrive live without reloading.

    The cashier accepted: the estimated time remaining
  5. 5Ordering more at the same table

    Friends at the same table share one session. A new order joins the preparation group and never makes the estimate earlier.

  6. 6View and request the bill

    After at least one accepted order, “View bill” shows every sale of the session and the total, and “Request the bill” reaches the cashier to print it.

    The table invoice as issued by the POS, with print or PDF
How guests order from the table | Sitekoom