Turning on QR table ordering in the POS
Connect the POS to the menu platform, add tables, print their codes and receive orders.
- Reading time
- 4 min read
- Steps
- 8 steps
- Level
- Intermediate
- Updated
- Updated October 10, 2026
The POS interface is in Arabic; screenshots and button names are shown as they appear in the app, with English explanations.
Available for restaurant subscriptions with the table-ordering add-on. Selling and the kitchen always work locally; the platform only carries orders.
1Get the connection code
In your customer portal open the subscription → “Table ordering & online menu” → create a one-time connection code.
2Enable it in the POS
Settings → Tables & QR ordering: enable “Tables and QR table ordering” and save.
Restaurant settings: item notes, kitchen printers and enabling tables & QR ordering · Arabic interface 3Connect to the platform
Click “Connect to the platform” and enter the code. Choose the payment method used when accepting a QR order, the default preparation time and the estimate mode (parallel or queue).
Connecting the POS to the menu platform with the connection code · Arabic interface 4Add tables and print their codes
The Tables page: “Add several tables”, then “QR code” per table → “Print” or “Save as image”. “New QR code” disables the old one immediately.
Tables: status, active orders and unpaid totals, with a QR code per table · Arabic interface 5Receive orders
Orders appear in “Table orders (QR)” with one main button per state: new → “Accept”, accepted → “Preparing”, preparing → “Ready”, ready → “Served”, then “Finish”. “Accept” creates one sale. Everything else is under “More ▾”: “Accept + print”, “Accept with a different time”, “Edit order”, “Reject” with a reason.
Requires version 1.9.0 or later.
QR reception (1.9.0): a new order with one main button, “Accept”, and the rest under “More” · Arabic interface 6Editing an order before accepting it
From “More → Edit order”: add items, raise a quantity or change a note with no reason. Removing an item or lowering a quantity asks for a reason. Every edit is audited, and the invoice issued at acceptance follows the edited order.
Editing an order before accepting it: add an item or remove a line, with the new total · Arabic interface 7After acceptance: adding or removing items
An accepted order's invoice never changes. “More → Add items” creates a supplementary order on the same table with its own invoice; only the added items go to the kitchen, and it appears on the table bill. “Remove item (return)” opens the return window on that invoice.
The supplementary order is recorded in the POS and appears on the printed table bill, but not on the guest's order-tracking page.
Extra items on an accepted order: a supplementary order with its own invoice · Arabic interface 8Time, bill requests and ending the session
Adjust time from “More → +5′ / −5′”. The guest's “Request the bill” arrives here to print the table bill. “End table session” closes it so the next party never sees previous orders.
“More” after acceptance: ±5′, add items, remove item (return), print the invoice or for the kitchen, finish · Arabic interface
FAQ
Selling and the kitchen continue. New phone orders wait until the connection is back; changes are sent automatically.
No. Repeating “Accept” returns the same sale — never a second sale or stock movement.
